Accessing Your Trilogy E-Book Series: A Support Guide
Accessing Your Purchased E-books
Step 1: Log in to Your Account
To access the E-books you've purchased, you need to log into your account. Please visit our login page [here](https://go.pclub.io/login).
At checkout, you were prompted to create an account with us. If you completed this step, you would have set up a username and password. Use these credentials to log in and access your E-book and any other purchases.
Step 2: Navigate to Your Library
Once logged in, you should see your user dashboard. From here, navigate to "My Library" or the equivalent section where your purchases are stored.
Important Note: We do not send the E-books via email. They are accessed directly from your account.
Trouble Logging In?
If you don’t have a username or password or have forgotten them, simply use the [Forgot Password link](https://go.pclub.io/login) to reset your credentials.
Understanding Additional Charges
Your Recent Purchase:
If you notice an additional charge of $47, here’s what might have happened: During the checkout process, there was an option to add "The Underground SaaS Sales Success TEMPLATE Vault" for an additional $47. This offer is exclusively available during the checkout process and cannot be found elsewhere at any other time or place.
If you have inadvertently selected this option, which is indicated by a checked box (as seen in the screenshots you've referenced), then the additional charge would be applied to your purchase.
Reference for Additional Purchase:
For more details on "The Underground SaaS Sales Success TEMPLATE Vault" and to understand what you received for the additional charge, please visit the offer page [here](https://go.pclub.io/offers/hLxdGrYy).
Assistance and Refunds:
If this charge was unintended or if you have any questions about it, please contact our customer support team directly. We are committed to ensuring a transparent and satisfactory experience for all our customers.
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